Home Food Deliveries Home Duuka / Take AwayUG

Home Duuka

Home Duuka is an online shopping centre that enables you to place orders through your computer or smart phone. We handle all logistics and deliver to your home or office on the following day.

 

TakeAwayUG has online menus from some of the best restaurants in Kampala. Order online and hot food is delivered to your door in as little as one hour.

About Us

advertHome Duuka is an online shopping centre designed be your one stop shopping location. If you cannot find what you are looking for on our site, send us an email at home@homeduuka.com and we’ll add it.

When you buy from Home Duuka, you hire a responsive and responsible team who know where to find high quality goods from a conglomerate of local merchants, and then deliver them to you in the comfort of your home or workplace.

You can find fresh high quality meats, fruits and vegetables on Home Duuka, along with many types of cupboard foods. Our selection grows every day! We work with merchants like BBrood bread, Kiira Jersey ice cream and Victoria View Farms.

Home Duuka deliveryOn TakeAwayUG we have several of the best restaurants in Kampala. Pardis, The Bistro, Mediterraneo, Tamarai, Khana Khazana, Meza Gastronomy and Yujo have all joined our team so far, and more will follow. We are dedicated to bringing you fine food fast, often in as little as an hour.

We are dedicated to the improvement of our community, and we are addressing head-on one of the greatest challenges we have here in Kampala: Traffic. Our goal is to reduce the volume of traffic through organized delivery. We use competent drivers who know how to treat customers and how to be punctual. We use local vendors for the freshest meat and produce at prices that are competitive with grocery stores. We use modern technology to give you the level of customer service you deserve. If you can think of better ways to spend your free time than driving around Kampala, visit our wide range of product categories and let us be the Duuka at your Doorstep!

FREQUENTLY ASKED QUESTIONS (FAQ)

How Do You Place An Order?

Home Duuka (www.HomeDuuka.com) is for next day grocery delivery to your home or office, and TakeAwayUG (www.TakeAwayUG.com) is for fine food fast – in as little as an hour.

On each website you will find a menu with categories. Home Duuka includes products such as meats, produce, drinks and more. On TakeAwayUG you will find the complete delivery menu for each restaurant listed on the site. You can also search for products by name in the search window.

When you are satisfied with the products you have in your ‘shopping cart’, click ‘’CHECKOUT’’ to finalize your order, which mirrors the experience at the cashier. If you are a new customer, you are asked to fill in your shipping address and a local phone number in case we need to call. You can also enter any information we might need such as time of delivery, desired items that you could not find on the site, desired spiciness of the food, whether your dog bites or not … anything that might be useful.

Your total is shown, and you are able to choose your preferred method of payment. We give our customers multiple options of payment: Mobile Money, PayPal, Debit/Credit Card, or Cash On Delivery.

Once you have placed your order, our team springs into action. We plan the logistics and contact you to verify details such as delivery time and location. We manage all aspects of the transaction, and you can sit back and relax knowing that Home Duuka will get your items to your location at your preferred date and time.

How long do you take to deliver orders?

With www.HomeDuuka.com, you normally receive your order on the following day, although there are exceptions. For example, Bugolobi Bagels are made fresh and depending on time of order, it may take two days. Sometimes we can complete deliveries on the same day.

We aim to deliver www.TakeAwayUG.com in as little as an hour, best-case scenario. Depending on the time of your order and your location, it could take longer. Our goal is to complete deliveries as fast as humanly possible.

How do you locate clients with no physical address?

We are geo-mapping our merchants and our customers and using that map to perfect our logistics. Sometimes we need our customers to guide us in, but our goal is to only need that help once. Also, our drivers have a good knowledge of Kampala and if there is any ambiguity about their delivery address, we get clarification before the order leaves. We also contact our customers a couple minutes before we arrive so that they can be ready for us, and provide any fine tuning needed to get to the right gate.

How can I contact you?

You can visit our websites at www.HomeDuuka.com and www.TakeAwayUG.com, and you will find us very responsive to emails sent to home@homeduuka.com. You can call us at 0750 177 278 and you are welcome to drop by our offices at Tirupati Mazima Mall. We are always available to answer your questions and customize your shopping experience.

Home Duuka Take Away UG

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